Prairie Club .Co ("we", "us", "our") operates prairieclub.co (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. We are based in Saskatoon, Saskatchewan, Canada, and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
1. Information We Collect
Information You Provide
- Order information: Your name, email address, shipping address, and payment details when you purchase apparel or book a lesson.
- Booking information: Your preferred date and time for Swing Assessment appointments, collected through our booking calendar.
- Swing videos: If you book a Swing Assessment, you may submit videos of your golf swing for review by our coaching team.
- Communications: Any messages you send us via email or social media.
Information Collected Automatically
- Device & usage data: IP address, browser type, pages visited, referring URLs, and timestamps.
- Cookies: See our Cookie Policy for details on the specific cookies we use.
Payment Information
Payment is processed by Stripe. We do not store your full credit card number — Stripe tokenizes and securely handles all payment data in accordance with PCI-DSS standards.
2. How We Use Your Information
- To process and fulfill orders, including shipping apparel.
- To schedule and manage lesson bookings and Swing Assessment appointments.
- To review submitted swing videos and provide coaching feedback.
- To send order confirmations and lesson-related emails (including thank-you emails after completed bookings).
- To create calendar events for your bookings via Google Calendar integration.
- To respond to your inquiries and provide customer support.
- To analyze site usage and improve our products and services.
- To send marketing emails — only if you have explicitly opted in.
3. Cookies & Analytics
We use cookies and similar technologies for essential site functions, analytics, and (where applicable) marketing. Non-essential cookies are only placed after you give consent via our cookie banner. See our Cookie Policy for full details.
4. Email Marketing
We will only send you marketing emails if you have explicitly opted in. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us at prairieclub.co@gmail.com.
5. Swing Videos & User-Generated Content
If you book a Swing Assessment, you may upload videos of your golf swing. These videos are used solely for the purpose of providing coaching feedback. Videos are shared only with our coaching team and are not publicly displayed unless you explicitly request it. We retain videos for the duration of your coaching engagement and delete them upon request or after a reasonable period following the completion of your assessment.
6. Third-Party Service Providers
We use the following third-party providers who may process your data:
- Stripe — payment processing (name, email, payment data).
- Google Calendar — scheduling lesson appointments (event details, your email for invitations).
- Gmail — sending order confirmations and lesson-related emails.
- Google Analytics (if enabled) — site usage analytics (anonymized data).
Each provider processes data in accordance with their own privacy policies. We only share information necessary for the service provided.
7. Data Retention
We retain order and booking information for as long as necessary to provide our services and comply with legal obligations. Swing videos are retained for the duration of your coaching engagement. You may request deletion of your data at any time (see Section 8).
8. Your Rights
Under PIPEDA and applicable laws (including GDPR for EU residents and CCPA/CPRA for California residents), you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal data.
- Withdraw consent for marketing communications at any time.
- Withdraw consent for non-essential cookies.
- Object to or restrict certain processing of your data.
To exercise any of these rights, contact us at prairieclub.co@gmail.com.
9. Children's Privacy
Our Site is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will promptly delete it.
10. International Visitors
If you are visiting from outside Canada, your information may be transferred to and processed in Canada. By using our Site, you consent to this transfer. We take reasonable steps to ensure your data is protected in accordance with this Privacy Policy.
11. Security
We take reasonable measures to protect your personal information, including using HTTPS encryption, relying on PCI-compliant payment processors, and limiting access to data on a need-to-know basis. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
12. Policy Updates
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last updated" date. We encourage you to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
- Email: prairieclub.co@gmail.com
- Location: Saskatoon, Saskatchewan, Canada
- Instagram: @prairieclub.co